| Glossary and Terminology |
|
| Terminology |
Description |
|
| ASR |
Average Success Rate |
|
| ALOC |
Average Length of Call |
|
| ACD |
Average Call Duration |
|
| PDD |
Post Dial Delay |
|
| RBT |
Ring Back Tone |
|
| Codec |
Encoding and/or decoding a digital data stream or signal |
|
| SIP |
Session Initiation Protocol |
|
| RTP |
Real-time Transport Protocol |
|
| MGCP |
Media Gateway Control Protocol |
|
| NAT |
Network Address Translation |